About SUN Insurance: For Fijians, By Fijians

Our Journey of Excellence

SUN Insurance Company Limited proudly stands as Fiji's only 100% locally owned and operated general insurance provider. Our remarkable journey began in late 1999 when three visionary local businessmen—Mr. Padam Raj Lala, the late Mr. Mahendra Prasad Sharma, and the late Mr. Diwan Chand Maharaj—acquired the operations of National MBF Insurance (Fiji) Limited and rebranded it as SUN Insurance on December 16, 1999.

From modest beginnings with a turnover of just $650,000 in our first year, SUN Insurance has grown exponentially to become a major player in Fiji's insurance market, achieving a record-breaking revenue of over $32.9 million in 2024. This remarkable growth reflects our unique blend of traditional Fijian values, multi-cultural business acumen, and world-class innovation.

Our Milestone Achievements

25 Years of Growth

Over the course of 25 years, we have witnessed shareholder equity grow from $0.3 million to a robust $64.5 million, providing a strong foundation for future business opportunities. In 2024, we celebrated our 25th anniversary and successfully transitioned into a publicly listed company on the South Pacific Stock Exchange following a fully subscribed Initial Public Offering (IPO).

Financial Strength

Our financial performance continues to set new benchmarks in the industry, with our profit before tax for 2024 standing at $8.35 million, representing a remarkable growth of 117% compared to the previous year. Our overall revenue increased by 23%, reaching $32.97 million, while our solvency position remains exceptionally strong with a surplus of $45.06 million, well above regulatory requirements.

Innovation Leaders

We take pride in being at the forefront of industry innovation, introducing market firsts such as:

An Online Payment Portal
Roadside Assistance and Onsite Claims Assistance
The "Curu Mai" Drive-Thru Claims Assist service
Limited Cyclone Coverage and New Vehicle Replacement
Parametric Insurance for climate risk management
Tailored Travel Insurance policies

Investing in Fiji's Future

Our commitment extends beyond insurance services. From our early days, we recognized the importance of investing back into the Fijian economy. SUN Insurance has developed a substantial commercial real estate portfolio entirely through our own cash flow without debt funding. Key projects include:

Kaunikuila House, Suva: Our Head Office since 2010
SUN Centre 1, Nadi: A state-of-the-art complex completed in 2021
SUN Centre 2, Nadi: Forming the "Twin Towers" opposite Nadi International Airport
SUN House 2: In development in Flagstaff, Suva

To date, SUN has invested around $80 million back into the Fijian economy, creating jobs and contributing significantly to Fiji's economic landscape.

People-Focused Values

Reflecting our commitment to our people, the founding shareholders established an Employee Share Trust, gifting 5 million shares to our dedicated staff, allowing them to share directly in the company's success. We believe our employees are the backbone of our achievements; they are the wheels of the car that drive us forward.

Our Vision and Mission

Vision

To be the best provider of insurance services in Fiji.

Mission

Providing the best customer service
Providing the Fijian public with innovative insurance products at fair and competitive prices
Investing locally in real estate and equity that contribute to the economic growth of Fiji
Being proactive in all aspects of business
Being an employer of a diverse workforce with equal opportunities
Being an innovative leader in the use of ICT to better serve and respond to all stakeholders

As we look to the future, SUN Insurance remains steadfastly committed to serving Fiji—safeguarding our clients' futures, contributing to the nation's growth, and living up to our promise: SUN Insurance - For Fijians, By Fijians.

Our Core Values

At SUN Insurance, we're guided by a set of core values that shape our culture and define how we interact with our clients, partners, and community:

Integrity - We are transparent and ethical in all our dealings
Professionalism - We uphold the highest standards in how we conduct our affairs
Empowerment - We realize staff potential, encourage critical thinking and confidence
Passion for Clients - We strive to exceed reasonable expectations in all client interactions
Unity - We value cooperation and partnership internally and with all stakeholders
Faith - We maintain trust and confidence in all we do
Corporate Social Responsibility - We are committed to giving back to society
Environmental Awareness - We actively work to reduce our carbon footprint

Our Diverse Portfolio

We offer a comprehensive range of general insurance products tailored to meet the unique needs of the Fijian market:

Motor Vehicle Insurance - Our largest segment, offering comprehensive protection for your vehicles
House Owners Insurance - Specialized coverage for your most valuable asset
Fire and Extraneous Perils Insurance - Protection against fire and other related risks
Public Liability Insurance - Coverage for third-party claims against your business
Marine Insurance - Safeguarding cargo and hull against maritime risks
Personal Accident Insurance - Financial protection against unforeseen accidents
Travel Insurance - Comprehensive coverage for peace of mind while traveling
Parametric Insurance - Innovative solutions for climate-related risks

Our Commitment to Sustainability

At SUN Insurance, we recognize the urgent need to address environmental challenges and are committed to embracing sustainability as a core principle in all our operations. Our initiatives include:

Reduced Paper Usage - 34% reduction through digital policies and claims processing
Energy Efficiency - 9% reduction in electricity consumption through smart automation
Vendor Standards - 80% of our vendors meet Environmental, Social, and Governance (ESG) standards
Financial Literacy - Programs reaching over 16,000 individuals across Fiji
Workforce Diversity - 45% of leadership roles held by women

Our Network

SUN Insurance continues to grow its footprint across Fiji through a strong network of agents, branches, and corporate partners. Our presence includes:

Ten individual Agents/Service Centers spread across Fiji
Two Branches located in Martintar, Nadi and Walu Street, Lautoka
Two Corporate Agents located across Fiji
Head Office at Kaunikuila House, Suva

Customer Commitment

Our success is built on putting our customers first. We strive for excellence in customer service through:

Rapid Claims Processing - Our "Curu Mai" Drive-Thru Claims Assist service ensures efficient handling
24/7 Support - Assistance available whenever you need it
Digital Solutions - Online policy management.
Transparent Communication - Clear, easy-to-understand policy information
Personalized Service - Tailored solutions to meet your specific needs

Our Future Vision

As we continue to grow, we remain focused on several strategic initiatives:

Strengthening operational excellence through technology and process improvements
Diversifying our insurance portfolio to address emerging risks
Developing Fijian talent through comprehensive training programs
Creating market-specific products tailored to Fiji's unique needs
Enhancing our IT and communications infrastructure
Expanding our property portfolio for continued economic contribution

At SUN Insurance, we're not just insuring assets—we're protecting dreams, supporting businesses, and contributing to Fiji's prosperity. Our locally-rooted understanding combined with world-class insurance practices makes us uniquely positioned to serve the Fijian community with distinction.

As we move forward from our 25th anniversary, we invite you to experience the SUN Insurance difference—protection designed by Fijians, for Fijians.